When you open the Handpoint app for the first time, a login passcode must be created. This passcode will be used to log into the Handpoint App. The passcode can be changed at any time under "settings" in the Handpoint App.
The shared secret is a unique key shared between your app and the card reader which prevents potential hackers from connecting to your payment terminal. This unique key should have been sent to your personal email address in a text file.
In order to activate your app with the shared secret you need to open the text file through the email client on your smartphone or tablet.
Note : If you are using an Android device it is necessary to completely close and log out of the Handpoint app before activating the shared secret.
Activating the shared secret is simple:
The next step is to connect your card reader to your smartphone / tablet. You only need to do this once. After that, the two devices will connect automatically when the Handpoint app is running (as long as the card reader is turned on).
To initialise the card reader you need to start your first transaction. right after initiating a sale the reader will update its software and configuration.
The connection between the app and the reader will be lost during this update process. The connection will be re-established when the next transaction is made.
You can now start processing payment with your Handpoint solution. Don't hesitate to contact us or give us a call (+354 510 3300) if you need support. We are here to help you.